Carmen’s arrival set Havva on a path she never saw coming. What began as opening her home to one rescue soon became a purpose. Long, quiet hours with anxious dogs taught her that steady hands and unhurried care turn fear into trust. From then on, grooming wasn’t just about appearances—it was her way to honor the bond between people and their pets. Today, her work is guided by years of devotion, pairing technical skill with genuine empathy to create calm, respectful sessions that put comfort first. Each appointment is a small act of care, shaped by patience, kindness, and the simple joy of helping a pet feel safe.