Carmen’s arrival changed Havva’s path in ways she never expected. What started as opening the door to one rescue became a calling. Hours spent beside nervous, uncertain animals showed her how patience and kindness turn worry into steady trust. From that moment, grooming wasn’t just a fresh look—it became her way to honor the bond between people and their pets. Today, her work is shaped by years of care, pairing practiced technique with genuine empathy to create calm, respectful experiences that celebrate comfort, dignity, and the simple relief of being well cared for.